Published in UX Collective·Feb 21, 2021From the astrolabe to software: The history of technical writing and its impact on UXTechnical writing’s history had its start hundreds of years ago and can be traced back to A Treatise on the Astrolabe, a medieval instructions manual on the astrolabe and its use, written by Geoffrey Chauce in 1391. Another example of early technical writing work were English seamstresses’ manuals, which language…Technical Writing5 min readTechnical Writing5 min read
Published in UX Collective·Jan 28, 2021Experiences and errors — whose fault is it?Cicero once said that “To make a mistake is only human; to persist in a mistake is idiotic.” I do understand where he was coming from, but these words were pronounced in a time when we didn’t have the experience of writing wrong information in a form because of a…Error5 min readError5 min read
Published in Experience Matters·Dec 9, 2020SAP’s Design Month 2020 — Beyond UXWhen I thought about November, the 1992 Guns N’ Roses hit “November Rain” used to come to my mind. …User Experience3 min readUser Experience3 min read
Published in UX Collective·Aug 31, 2020Member-onlyUXers: are we all anxious?Earlier this month I participated in a webinar offered by UX Writing Hub that consisted of an informal chat between JR Miller and Melissa Sepe-Johnston, two UX Writers at Google Maps, that talked about their professional experiences. …Ux Writing6 min readUx Writing6 min read
Published in UX Collective·Jul 26, 2020Member-onlyGrice’s maxims of conversation applied to UX WritingJust when I was starting my role as a technical writer, I heard from a colleague that she didn’t like to use the term user, as in “we focus on the user”. …Ux Writing5 min readUx Writing5 min read
Published in UX Collective·Jun 7, 2020Brands and their experiences: the importance of brand voice in UX writingAbout a year ago I started my journey in the universe of writing content for software. Being an advertising student, I never really thought about this as a potential professional field, and what it meant to write for users, and not prospects. Soon I realized that, better than trying to…Ux Writing5 min readUx Writing5 min read